Returns and Exchanges

At Slice Cowboys, we prioritize your satisfaction above all else. Our mission is to ensure you not only look good but feel great about your purchase. We understand that sometimes items may need to be returned or exchanged, and we're here to make that process as smooth as possible.

Returns:

If for any reason you're not completely satisfied with your purchase, we gladly accept returns on any unworn and unwashed product, provided it still has its original tags attached. You can initiate a return within 30 days of delivery for any order delivered within the United States.

To initiate a return, please follow these steps:

  1. Contact our customer service team at info@slicecowboys.com to request a return authorization.
  2. Package the item securely, ensuring it's in its original condition with all tags intact.
  3. Include your order number and reason for return in the package.
  4. Ship the item back to us using a trackable shipping method. The return shipping cost will be the responsibility of the customer.

Once we receive your return and verify that it meets our return policy criteria, we will issue a refund to your original form of payment. Please note that it may take several business days for the refund to reflect on your account, depending on your financial institution's processing time.

Size Exchanges:

If you need to exchange an item for a different size, we're happy to assist you within the same 30-day window as returns. Simply follow the same steps outlined above for returns, indicating that you're requesting a size exchange. Once we receive your item and confirm its eligibility, we'll process the exchange and ship out the new size promptly.

Non-Eligible Items:

If you have any questions regarding the eligibility of an item for return or exchange, feel free to reach out to our customer service team for clarification.

Contact Us:

If you have any further questions or concerns about our returns and exchange policy, don't hesitate to get in touch with us. Our friendly customer service team is here to assist you every step of the way.

Slice Cowboys

info@slicecowboys.com